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Privacy Statement

What information do we collect?

We collect information from you when you register on our site or place an order.

When registering on our site, as appropriate, you may be asked to enter your name, e-mail address and mailing address.

In order to process your order, we collect personal information such as your name, e-mail address and billing address. Credit card information is only handled by our third-party credit card provider (DIBS).

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways

  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • The email address you provide will only be used to send you information and updates pertaining to your account or orders.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Security of payments

Your online payment is secured by Facilia AB using payment services provided by DIBS and PBS International AB. DIBS system is approved by all Swedish banks and certified according to PCI DSS by Visa and MasterCard for arranging payment transactions with the highest security. All communication between the store and your bank is handled by DIBS and encrypted via SSL (Secure Sockets Layer). Facilia AB has therefore no access to the card information and therefore can not record or store your credit card information.

DIBS also supports 3D Secure to identify the cardholder for purchases on the Internet, thereby reducing the risk of misuse of card details. If your card is connected to the 3D Secure, you will be switched over to your bank for verification before payment is approved.

If you have further questions about security or payment, please contact Facilia AB customer service through order@facilia.se

Cookies

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

There are two types of cookies. The first saves a file for future use on your computer and is used for functions such as describing the information that is new on the site since you last visit. The second type is called “session cookie”. This is stored temporarily in your computer´s memory while visiting the site and is used for example to determine what language you have chosen. Session cookies are not stored in your computer, they are deleted when you close the browser or session deadline ends. In your browser you can choose to not accept cookies. You will be able to use large portions of the site anyway. To complete an order, however, the site´s technical systems of this website demands that your browser is set to accept cookies.

If you don’t want to receive cookies, you can change your browsers to notify you when cookies are sent and then refuse cookies from certain websites (or altogether). You can also delete cookies from your browser. Our web site does work without cookies, but you will lose some functionality if you choose to disable cookies.

Read the details about the cookies we use here.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms of Use

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 24 Juli 2012

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

ecolego@facilia.se